Keeping track of credentialing, updating credentials, and all associated paperwork and follow-up can be a challenge for even a traditional outpatient practice. Credentialing becomes a massive headache when running an in-home therapy group, particularly if you utilize PRN clinicians.
Let’s face it: credentialing is a repetitive process that requires following well-established rules for your state. Processes make it easier to tackle repetitive and rule-driven tasks. So, build a credentialing process to help your team keep all clinician credentialing up-to-date.
Automation becomes much easier once you have established all the rules and built a process. You can utilize a purpose-built system like cliniCONNECTS to monitor credentials, automate renewal reminders, and keep clinician credentialing up-to-date. Customizable systems like cliniCONNECTS allow you to write custom messages, send automatic reminders through text and email, and provide you with the option to send as many reminders as you would like to ensure therapist credentials get updated on time.
Another vital aspect of any process is to assure accountability. If your credentialing is not up-to-date, it will negatively affect your business, so you can and should ensure that clinicians also take on some responsibility as well. For example, in cliniCONNECTS, you can turn off all new patient offers to clinicians who have not updated their credentials in your system. This added accountability protects you from liability and empowers clinicians to take responsibility for their credentialing.
Best practices are there for a reason! Utilize the best practices of other companies in your industry to help you with everything from credentialing to clinician schedule management to billing.
