Software

Why Do Both Business Owners and Clinicians Enjoy Using cliniCONNECTS?

Shachar Peled

Author

May 22, 2023

Published

4 min

Reading

In-Home Healthcare Business Owners and Clinicians Love Using cliniCONNECTS

There are many reasons that in-home healthcare business owners choose cliniCONNECTS. In the Success Cases series, you can read about the business reasoning behind adopting cliniCONNECTS. However, business owners aren’t the only people enjoying our software. Administrative staff and clinicians utilize this SaaS every day as well.

While therapy care company executives and administrators may adopt the software for the efficiency and automation capabilities, it is also vital to understand why clinicians recommend cliniCONNECTS.

This article will provide answers and share what clinicians and business owners think about using cliniCONNECTS.

Why Do Both Business Owners and Clinicians Enjoy Using cliniCONNECTS?
Why Do Both Business Owners and Clinicians Enjoy Using cliniCONNECTS?

Therapy care company owners often seek out cliniCONNECTS to solve a few issues:

  • Patient matching
  • Using too many systems (excel, Google Maps, whiteboards, various calendar apps, etc.)
  • Using systems that don’t integrate with Quickbooks and/or their EMR
  • Complex billing
  • Credential management

Resolving these five issues really comes down to solving one problem: most existing software is not purpose-built for in-home healthcare businesses. So, they do not provide the necessary automation that companies need if they want to scale.

Business owners have told us that they chose cliniCONNECTS because it is:

Efficient
cliniCONNECTS is the way to go. If a business is still manually assigning therapists to patients or clients, they are in the ice age. It’s just not going to get you very far anymore. We wouldn’t have grown without cliniCONNECTS.

— Mara Trafficante, CEO and President of Words and Motion
Cost-Effective
I decided to use cliniCONNECTS because the cost made sense,and the software helped us keep our staffing at the levels that work best for our business.

— Dr. Mina Hanna, Owner of A-List Therapy Group
Purpose-Built
cliniCONNECTS changed how the company operated by establishing a process of order. This allowed for a more seamless flow of information not only from intake to assigning but also allowed for agencies to input information from the get-go so that the whole process was immediate.

cliniCONNECTS reduced the number of people we needed for each area by two or three people per department. Now we have more employees because we’ve expanded our company and have more referrals, but we could not have scaled the company without cliniCONNECTS.

— Randi Peled, CEO of FeldCare Connects
And, on top of cliniCONNECTS supporting scalability for home-health companies, clinicians enjoy using it, too.

When it comes to clinicians, they don’t often have a choice in the software that they use. However, in interviews with clinicians and business owners, it has come up repeatedly that those using the software also enjoy it.
Clinicians have shared that they like using cliniCONNECTS because it is:
Efficient
The number one thing that cliniCONNECTS does is make my job more efficient. I can work more efficiently when accepting patients, scheduling appointments, and creating invoices.

— Chris Kite, Physical Therapist
Allowing clinicians to have a say in their schedule
cliniCONNECTS has made our SLPs and SLPAs feel like they have mastery over their own life. It has allowed them to feel very independent. They pick up referrals based on what works with their schedule and geography. This makes our employees feel more respected.

It sets the Words and Motion work culture apart from other therapy care providers. Our SLPs and SLPAs are giving at-home services, and the app gives them a sense of agency.

— Mara Trafficante, CEO and President of Words and Motion
Easy to use
In an interview with CEO of Words and Motion, Mara Trafficante, she told us that training clinicians on cliniCONNECTS was as simple as “teaching someone to use a toaster.” In an interview with Physical Therapist Chris Kite, he shared that he used to spend an entire day drawing up Excel spreadsheets and invoicing. With the cliniCONNECTS app, he can invoice with just a click of a button.

  Both business owners and therapists want an easy-to-use piece of software that will solve inefficiencies, make it easier to schedule patients, and make administrative actions a snap. cliniCONNECTS is purpose-built for the in-home healthcare world, and, in the words of Summer McDonald, CSO of TherapySync,
It solves problems you aren’t even aware could be solved without hiring more staff.

See cliniCONNECTS in action. Schedule a free demo today.