Are you constantly putting out fires? You are not alone.
The number one contract therapy company pain point for most business owners is that they get constantly pulled away from big-picture planning and execution. In other words, the business owner is continually putting out fires.
No company owner wants to be pulled in every direction, having to hop from department to department to ensure that therapists, agencies, and patients are all happy. Constantly putting out fires is a far cry from a smooth, thriving company. Yet most contract therapy companies encounter this problem. Here are five reasons why this may be happening:
1. The business owner is the central repository of knowledge.
They may be the only person who knows every therapist’s service locations, or they might be the main point of contact for agencies. It could be that they do all of the assigning, or they are the only person who understands the billing system.
2. There is too much going on.
Most contract therapy companies have a lot of moving parts. From credentialing to therapist management to scheduling to interacting with agencies to ensuring paperwork is done correctly and on time, a lot is going on.
3. No automation.
If a contract therapy company does not have automation in place, it will be in a constant state of chaos. Manually staffing patients, processing invoices, briefing therapists on agency requirements, and tracking credentialing can all lead to much extra work, which should be automated.
4. The company is using too many systems.
Many companies utilize a variety of systems that do not integrate. For example, a contract therapy company may use Quickbooks, Excel, Maps, an EMR, and a texting service, none of which talk to each other. This leads to double or triple work and can cause a lot of human error.
5. One or two departments are understaffed.
Without automation, it is hard to know which departments are understaffed and which are overstaffed. Automating as much as possible will allow a contract therapy company to reorganize and correctly assign staff to understaffed areas.
Stop Putting Out Fires - Use cliniCONNECTS
If your contract therapy company is encountering one or many of the above five reasons, you are in luck! cliniCONNECTS is designed to solve your problem. Here are five features that will help you automate and integrate:
Automated Patient Matching
Say goodbye to the hassle of manual scheduling. With cliniCONNECTS, it only takes a few clicks to pair clinicians with patients effortlessly. Input your clinicians and referral sources and let our advanced algorithm do the work, ensuring the perfect patient/clinician match. Automated patient matching provides a resource for the contract therapy business owner to put all their specialized knowledge in one place. No longer does the business owner have to be the repository of all company/therapist knowledge.
Streamlined Referral Management
Significantly minimize the manual effort required for referral management. With cliniCONNECTS, clinicians can instantly receive referrals and notifications on their mobile devices, streamlining their ability to accept or decline referrals promptly. This grants your contract therapy company more time to concentrate on essential duties and guarantees a smooth scheduling process for both patients and clinicians.
Automated Credential Management
Seamlessly handle clinician credentials using the cliniCONNECTS automated credential management system. This automated system allows your credential management team to stay on top of expiration dates and ensure therapists update their credentialing information promptly. The system sends automatic renewal reminders, and your team can utilize our customizable messaging feature to communicate with clinicians efficiently.
Quickbooks and EMR Integration
Say goodbye to the many systems you are using to manage your business, and hello to seamless integration. Our API-centric approach ensures smooth integration with Quickbooks along with any EMR system, and our skilled developers can craft tailor-made integrations to fulfill your company’s needs.
Seamless Billing
Experience hassle-free billing and payroll management with cliniCONNECTS. Our software simplifies the billing process by enabling you to generate invoices for each visit and seamlessly track payments effortlessly. Additionally, our integrated system eliminates the need for manual payroll processes, streamlining your operations and making it easy to manage payroll for your entire staff. With our automated system, you can ensure timely and accurate payments every time.
Do the above features sound like they would prevent departmental disorder and keep your contract therapy company running smoothly – even as you scale your business?
